Shipping policy
At Custom Car Seat Covers, we pride ourselves on delivering made-to-order seat covers with care, precision, and dependable shipping. Our products are handcrafted to match your vehicle’s make and model, and we work closely with trusted couriers to ensure timely delivery across Australia and the United States.
Shipping Destinations
We currently ship to:
- Australia – all states and territories
- United States – all 50 states and territories
We do not currently offer international shipping outside these two regions.
Order Processing & Production
All orders are custom-made to your vehicle’s specifications.
Please allow 5–7 business days for:
- Order verification
- Design and tailoring
- Final quality control
Once your order has passed inspection, it will be dispatched via air freight.
Shipping Methods & Delivery Timeframes
| Destination | Shipping Method | Estimated Delivery After Dispatch |
|---|---|---|
| Australia | Air Freight via major couriers (e.g. AusPost, StarTrack, TNT, etc.) | 5–12 business days |
| United States | Air Freight via DHL, UPS, USPS, or similar | 5–12 business days |
Please note: These are estimated timeframes and may vary depending on location, public holidays, or courier delays.
Shipping Costs
| Order Total | Shipping Fee |
|---|---|
| Over $150 (USD) | FREE Shipping |
| Under $149.99 | Flat-rate $19.99 (USD) |
Shipping charges are automatically calculated and shown at checkout.
Tracking & Delivery Updates
- Once your order ships, you’ll receive a confirmation email with your tracking number.
- You can track your delivery status via the link provided in the email.
- We’ll send you regular updates so you’re always informed on where your order is.
Taxes, Duties & Fees
We do not collect GST (Australia) or sales tax (USA) at checkout.
Any applicable import duties, local taxes, or courier handling fees (if any) are the responsibility of the buyer and are determined by your local authorities.
Important Information
- Shipping Address Accuracy: Please double-check your shipping address when placing your order. We are not responsible for failed deliveries due to incorrect or incomplete addresses.
- PO Boxes: In some regions, couriers cannot deliver to PO Boxes. We recommend providing a residential or business address whenever possible.
- Delays: While we do everything we can to ensure fast delivery, we are not liable for delays caused by customs clearance, extreme weather, strikes, or courier service disruptions.
Need Help?
If you have any questions or concerns about your order, feel free to contact us:
sales@customcarseatcovers.com
Our support team is available Monday to Saturday, 9am–5pm AEST.