Frequently Asked Questions
Explore our comprehensive FAQ to find answers to all your questions about custom car seat covers. Learn about shipping times, return policies, fit and compatibility with your specific vehicle, available materials and care instructions, and other important details to help you make an informed purchase.
How long does shipping take?
We ship all orders by air. Handling time is 5–7 working days, and shipping takes approximately 5–12 days depending on your location. Please check our Shipping Policy for more information.
Do you offer returns or exchanges?
For our full returns information, please see our Refunds & Returns policy.
We accept returns for any reason within 30 days of delivery. Items must be in original condition and packaging.
Free return shipping applies for damaged, faulty, or incorrect items. For change-of-mind returns or exchanges, the customer covers return shipping.
Cancellations can be requested within 24 hours of purchase. After production begins, orders can still be returned within the 30-day window once received.
Warranty: All products are covered by a 1-year warranty for manufacturing defects.
How to return: Email sales@customcarseatcovers.com with your order number, delivery date, photos (if applicable), and reason for return. We’ll respond within 2 business days with instructions.
Please view our Refunds & Returns policy for further details.
Can I cancel my order after placing it?
Orders can be canceled within 24 hours of purchase. After that, production begins and we can no longer cancel as the item is custom made.
Do the seat covers affect my car’s heating or ventilation?
No. Our seat covers are designed so they won’t interfere with your vehicle’s built-in heating or ventilation functions.
Will the seat covers block airbag deployment?
No. They are fully compatible with airbag systems and will not obstruct deployment in any way.
Do the seat covers have pre-cut holes?
Yes. The covers come with pre-cut holes exactly as shown in the product photos.
Are these seat covers custom-made or universal?
They are 1:1 custom-made to fit your vehicle’s original seat shape and specifications. Please provide your full car details (e.g., 2023 Honda Accord) when ordering to ensure a perfect fit.
Why doesn’t the sample photo match my exact car model?
We use sample images based on your vehicle’s brand. Due to the large number of models we support, we can’t provide photos for every specific vehicle.
What if my seat covers don’t fit properly?
If your seat covers don’t fit as intended, contact us within 30 days of delivery. Please include clear photos showing the fit issue from different angles, along with your order number. Once we’ve reviewed the details, we’ll arrange either a free remake or provide a prepaid return shipping label so you can send the item back at no cost. Our goal is to ensure every order fits your vehicle perfectly and meets our quality standards.